Contact

RBP Customer Service

FGSZ Ltd operates an RBP customer service desk for RBP-related business as well as technical questions. Should you have any question regarding the Regional Booking Platform, please feel free to contact us. We would like to draw your attention to the Useful Information section of this website where we have collected a number of questions we have received in the past, as well as various useful documents and guides.

If you would like to contact us, please write to RBP's email address or call us on the following phone numbers between 8.00 and 16.00 on weekdays:

  • English speakers: +36 (84) 505-759
  • Hungarian speakers: + 36 (84) 505-504

 

FGSZ Client Service

FGSZ Ltd operates a TSO client service office for the disposal of our contractual clients.  Our partners can raise their questions and queries related to natural gas transmission and transmission system operation services at the said client service office. Should you have any question regarding our pipeline construction projects and other operations please feel free to contact our information office.

 

Our corporate spokesperson is responsible for maintaining relations with representatives of the press and media.

 

Client Service Office (for contractual partners)

  • Address: 8600 Siófok, Tanácsház u. 5. office number 3.
  • Mailing address:  8601 Siófok, Pf. 102
  • Telephone: +36 (84) 505-117
  • Telefax: +36 (84) 505-592
  • E-mail: Client Service
  • Working hours: Tuesday, Thursday: 13.00-16.00, Monday/Wednesday/Friday closed

Information Office

  • Address: 8600 Siófok, Tanácsház u. 5. office number 3.
  • Mailing address:  8601 Siófok, Pf. 102
  • Working hours: Tuesday, Thursday: 7.30 -10.00, Monday/Wednesday/Friday closed

FGSZ Transmission System Operation – System Operational Center

  • The dispatcher service is competent in daily operative issues (24 hour service)
  • Telephone: +36 (84) 505-777
  • Telefax: +36 (84) 505-217
  • E-mail: Dispatcher Service